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Returns

Our returns policy lasts for 14 days. If 14 days have passed since your received the item, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

These items(s) cannot be returned or exchanged: 

Any Body Oil Fragrances, Broken Perfume Bottle or Broken used Body Oils Crystal bottle or Broken or used Body Oils Vintage bottle or any Broken Natural Stone Pendant and Necklace and Unsealed perfumes or perfumes bottle. Sale items are FINAL SALE and cannot be returned.

 To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to:

IYZARS LLC

Attn: Returns

1931 Kennedy Dr

Mclean, VA 22102

USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at customersupport@iyzars.com for questions related to refunds and returns.

 

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